Terms & Conditions

 Terms and Conditions

Access to  WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK– terms & conditions

Access to WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK is subject to the following terms and conditions. Please take the time to read through these before continuing to use WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK
On accessing the WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UKon this and on each subsequent occasion you will be deemed to have accepted all of the terms and conditions that apply to its use and to the facilities and services provided by it. We reserve the right to alter these terms and conditions at any time and it is your obligation to check if changes have been made. Your use of WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK after changes are posted online shall constitute acceptance of the new terms and conditions.


Copyright and trade marks
All rights, including copyright, in the content of these web pages and in the photographs of any vehicles displayed on WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK Copyright and trade marks
All rights, including copyright, in the content of these web pages and in the photographs of any vehicles displayed on WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK from time to time and all database rights in our database of vehicles, are owned or controlled for these purposes by us.
All trade marks, names, and logos are the proprietary marks of us. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trade marks, names or logos.
We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.
Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK. In particular, you must not cache any of the contents for access by third parties nor mirror or frame any of the content of WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK nor incorporate it into another website without our express written permission. from time to time and all database rights in our database of vehicles, are owned or controlled for these purposes by us.

All trade marks, names, and logos are the proprietary marks of us. Marks identifying third parties are owned or licensed by those third parties or their associated companies. Nothing in these terms and conditions in any way confers on you any licence or right under any trade marks, names or logos.
We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.
Except as expressly permitted by these terms and conditions, you may not copy, reproduce, redistribute, download, republish, transmit, display, adapt, alter, create derivative works from or otherwise extract or re-utilise any of the contents of WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK. In particular, you must not cache any of the contents for access by third parties nor mirror or frame any of the content of WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK nor incorporate it into another website without our express written permission.

Liability
The material displayed on WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK  is provided without any guarantees, conditions or warranties as to its accuracy. Whilst every effort has been made to ensure the accuracy of information on this site, some errors may occur. It is important that you do not rely solely on this information but check with WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK  about any terms you feel will affect your decision to purchase a car. No liability is acceptable for loss or damage resulting from errors or omission on WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK   
This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
We will need to carry out routine maintenance and servicing of our servers and equipment from time to time. While we will seek to keep disruption to a minimum we cannot guarantee that WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK  will be continuously available online. We therefore provide WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK   on an "as is" and "as available" basis.
We make no warranty that WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK  (or websites which are linked to WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK  ) is free from computer viruses or any other malicious or impairing computer programs. It is your responsibility to ensure that you use appropriate virus checking software.
We are not liable for any failure to perform any of our obligations under these terms and conditions caused by matters beyond our reasonable control.

correspondence
All correspondence relating TO WWWUKTRADECARS.COM TAVERNGARAGE.COM WWW.TAVERNGARAGE.CO.UK  should be sent to:
THE CAUSEWAY

HEYBRIDGE

ESSEX CM94LJ

Registered office address:
THE CAUSE WAY HEYBRIDE ESSEX cm9 4ljVAT No: 267750963
UK TRADE CARS is authorised and regulated by the Financial Conduct Authority, FCA Registered Number 779791

Payment methods
UK Debit cards and Direct Transfer.

Please note: unfortunately,THERE IS A CHARGE OF 3% ON  Building Society Cheques or credit card payments made towards the purchase of your car. 


External Finance
If you use an external finance company to pay for your car, there will be an external finance admin fee of £495.99 to cover administration costs. You will be able to add the external finance admin fee to the price of the car.


Deposits
The minimum required to secure a car is a £500 deposit, this is non-refundable, non-transferable and is subject to statutory rights.

Apply for finance – terms & conditions 
Finance is provided, subject to status. To apply you must be at least 18 years old and a UK resident. A guarantor may be required. Security may be required by way of a Bill of Sale.
Credit is only available on cars supplied by us.
Telephone calls may be monitored or recorded for security and quality control. Information is available in large print, audio and Braille on request please call for details.

Use of Your Information
If you make an application, your details will be held on computer and used in a credit scoring or other automated decision making process when assessing your application. Big Motoring World work with a number of Credit Providers who provide vehicle finance. We will pass your application to more than one Credit Provider (if it is not initially accepted) in order to give the best chance of securing finance. This may result in multiple credit searches. If you provide false or inaccurate information we will record this. We and other organisations may then use and search these records to check your identity, to prevent fraud and money laundering. You can ask for details about the Credit Reference and Fraud Prevention Agencies from whom and with whom we share this information. You have a legal right to these records.

For the purposes of this application you may be treated as financially linked and your application will be assessed with reference to any "associated" records.
If you are a joint applicant or if you have told us of some other financial association with another person, you must be sure that you are entitled to:

  • disclose information about your joint applicant and anyone referred to by you.
  • authorise us to search, link or record information at credit reference agencies about you and anyone referred to by you.

An "association" between joint applicants, and between you and anyone you tell us is your financial partner, will be created at credit reference agencies. This will link your financial records, each of which will be taken into account in all future applications by either or both of you. This will continue until one of you successfully files a disassociation at credit reference agencies.
You authorise us to make all enquiries necessary to verify this information to enable us to consider this application. If you apply for insurance your information will be passed to the administrators and the insurers for underwriting, processing claims handling and fraud prevention.
Your personal data which may include sensitive information such as medical details, will be treated in confidence and will not be disclosed to any third parties except where permitted by law or where you have given your consent, however, it may be shared with selected third parties and the Insurers (and their administrators) who may also use it for marketing, research, statistical analysis and administration purposes. For further information on the companies with whom your information may be shared please contact us. You may be contacted by mail, telephone, fax, email, automated calling systems or other reasonable method with details of products or services offered by one of the above. If you do not want your details to be used for marketing . Under the terms of the Data Protection Act you have the right to obtain a copy of the information held about you upon payment of the appropriate fee.

Key facts about our insurance services and funding your purchase

The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.

Whose products do we offer?
We can introduce you to carefully selected lenders including Motonovo, Barclays and Blackhorse, who may pay us for introducing you. We offer Hire Purchase to fund car buying and Personal Loans to fund additional products.

Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs and eligibility for MBI contracts.

We are not an Independent Financial Advisor and are unable to provide independent financial advice.

What will you have to pay us for this service?
No fee for introducing you to a Finance provider.

Who regulates us?
UK TRADE CARS is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 422715.
Our permitted business is advising and completing non-investment insurance contracts and financial services.
You can check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768 or 0300 500 808

Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and circumstances of the claim.
Insurance advising and arranging is covered for 90% of the claim, with no upper limit. Further information about the compensation scheme arrangements is available from the FSCS.

Complaint and Feedback Procedure
We are committed to providing a high standard of service to you and all our customers. Occasionally we may not live up to our expectations and if this happens we would like to hear from you. This will allow us to put matters right and make improvements. We value your feedback and thank you for helping us treat all our valued customers fairly.
In the first instance, please share your complaint in person with our staff as they are usually best placed to resolve the concern.
If your concern remains unresolved, contact our Customer Service Manager using the contacts below. The Customer Service Department is open Monday to Friday 9am - 4pm.
Email: SALES@UKTRADECARS.COM 
Phone: 01621-843000

UK TRADE CARS Deduction Policy
In the unlikely event of Big Motoring World accepting the return of your vehicle for a refund. We will require the vehicle to be returned in the same condition as when it was purchased. 
We will also exercise our right to deduct a reasonable sum of money having taken in to account the usage of the vehicle and any failure to keep it in good repair and condition. 
This will include but not limited to our right to charge the consumer 30 pence per mile for each mile covered since the date of sale, along with the cost of any estimate for repairs required to any damage to the vehicles interior and exterior that was caused whilst the vehicle was in your possession.

Finance and Insurance Complaints
We will promptly acknowledge all Finance and Insurance complaints. You will be given details of who is dealing with your complaint and how to contact them. We will do our best to resolve the concern immediately with as little inconvenience to you as possible and to keep you informed during the process. At any stage you may contact the person handling your complaint and discuss the next steps.
We will keep you informed of the progress being made towards complaint resolution throughout our investigation. Within 8 weeks we will give our Final Response or a further progress report on the investigation.

Appeals
After receiving our Final Response, and you do not accept the outcome, or if your Finance or Insurance complaint has not been resolved within 8 weeks then you may appeal to the Financial Ombudsman Service. This was set up by the Financial Services Authority to review unresolved Finance and Insurance complaints.

The Financial Ombudsman Service
South Quay Plaza, Exchange Tower, London, E14 9SR. Tel. 0800 023 4 567 or 0300 1239 123
Enquiries@financial-ombudsman.org.uk

Opening Times
Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
Saturday8:00am - 5:00pm
SundayClosed
closed Christmas day and boxing day. closed new years day
Call 07530030538 to arrange a viewing outside of these hours.
Address & Location
UK Trade Cars
Tavern Garage
The Cause Way
Heybridge
Essex
CM9 4LJ
Get directions from...
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